@import"https://fonts.googleapis.com/css2?family=Roboto:wght@300;400;500;700;900&display=swap";:root{color-scheme:light;--font-sans: "Roboto", sans-serif;--font-display: "Inter", sans-serif;--bg: oklch(.98 .01 85);--panel: oklch(.99 0 0);--panel-muted: oklch(.95 .01 85);--text: oklch(.25 .02 260);--text-muted: oklch(.45 .02 260);--text-soft: oklch(.55 .01 260);--primary: oklch(.62 .11 85);--primary-strong: oklch(.55 .11 85);--accent: oklch(.62 .11 85);--wine: oklch(.4 .12 25);--border: oklch(.7 .08 85 / .2);--shadow-sm: 0 2px 10px rgba(15, 23, 42, .08);--shadow-md: 0 18px 40px rgba(15, 23, 42, .16);--glow: 0 0 18px oklch(.62 .11 85 / .25);--bg-gradient: radial-gradient(circle at 15% 15%, oklch(.95 .04 85 / .6) 0%, transparent 45%), radial-gradient(circle at 85% 5%, oklch(.9 .03 85 / .4) 0%, transparent 40%), linear-gradient(180deg, oklch(.98 0 0) 0%, oklch(.95 0 0) 100%);--app-gradient: linear-gradient(180deg, transparent 0%, oklch(.9 .03 85 / .2) 100%);--scrollbar-thumb: oklch(.6 .02 85);--brand-gradient: linear-gradient(135deg, oklch(.99 0 0) 0%, oklch(.95 .01 85) 100%);--brand-mark-bg: oklch(.96 .01 85);--avatar-gradient: linear-gradient(135deg, oklch(.9 .02 85), oklch(.98 0 0));--badge-bg: oklch(.95 .01 85);--badge-online-bg: oklch(.9 .05 85);--badge-busy-bg: oklch(.93 .04 85);--badge-offline-bg: oklch(.94 .01 85);--badge-open-bg: oklch(.96 .01 85);--badge-assigned-bg: oklch(.91 .04 85);--badge-closed-bg: oklch(.93 .02 25);--pill-bg: oklch(.96 .01 85);--pill-connected-bg: oklch(.9 .05 85);--pill-reconnecting-bg: oklch(.93 .04 85);--pill-disconnected-bg: oklch(.94 .02 25);--toggle-bg: oklch(.9 .01 85);--unread-border: oklch(.62 .11 85 / .45);--unread-bg: oklch(.9 .04 85 / .6);--hover-border: oklch(.62 .11 85 / .4);--btn-ghost-hover-bg: oklch(.62 .11 85 / .12);--btn-primary-text: oklch(.25 .02 260);--msg-agent-bg: oklch(.93 .05 85);--msg-guest-bg: oklch(.99 0 0);--msg-bot-bg: oklch(.94 .02 150);--msg-bot-border: oklch(.7 .05 150 / .3);--msg-bot-text: oklch(.3 .02 150);--focus-ring: 0 0 0 3px oklch(.62 .11 85 / .25);--focus-outline: 2px solid oklch(.62 .11 85 / .6);--radius-sm: 8px;--radius-md: 12px;--radius-lg: 18px;--space-1: 8px;--space-2: 16px;--space-3: 24px}:root[data-theme=dark],[data-theme=dark]{color-scheme:dark;--bg: oklch(.13 0 0);--panel: oklch(.18 0 0);--panel-muted: oklch(.22 0 0);--text: oklch(.95 .01 85);--text-muted: oklch(.78 0 0);--text-soft: oklch(.65 0 0);--primary: oklch(.75 .12 85);--primary-strong: oklch(.7 .12 85);--accent: oklch(.75 .12 85);--wine: oklch(.35 .12 25);--border: oklch(.75 .12 85 / .2);--shadow-sm: 0 2px 10px rgba(0, 0, 0, .35);--shadow-md: 0 18px 40px rgba(0, 0, 0, .55);--glow: 0 0 24px oklch(.75 .12 85 / .35);--bg-gradient: radial-gradient(circle at 20% 20%, oklch(.2 .02 85 / .6) 0%, transparent 50%), radial-gradient(circle at 80% 10%, oklch(.3 .05 85 / .3) 0%, transparent 45%), linear-gradient(180deg, oklch(.12 0 0) 0%, oklch(.1 0 0) 100%);--app-gradient: linear-gradient(180deg, transparent 0%, oklch(.2 .02 85 / .08) 100%);--scrollbar-thumb: oklch(.35 .02 85);--brand-gradient: linear-gradient(135deg, oklch(.22 0 0) 0%, oklch(.12 0 0) 100%);--brand-mark-bg: oklch(.22 0 0);--avatar-gradient: linear-gradient(135deg, oklch(.28 .02 85), oklch(.18 0 0));--badge-bg: oklch(.2 0 0);--badge-online-bg: oklch(.22 .03 85);--badge-busy-bg: oklch(.25 .02 85);--badge-offline-bg: oklch(.16 0 0);--badge-open-bg: oklch(.2 0 0);--badge-assigned-bg: oklch(.22 .02 85);--badge-closed-bg: oklch(.18 0 0);--pill-bg: oklch(.16 0 0);--pill-connected-bg: oklch(.22 .03 85);--pill-reconnecting-bg: oklch(.2 .02 85);--pill-disconnected-bg: oklch(.16 0 0);--toggle-bg: oklch(.2 0 0);--unread-border: oklch(.75 .12 85 / .6);--unread-bg: oklch(.2 .02 85 / .4);--hover-border: oklch(.75 .12 85 / .5);--btn-ghost-hover-bg: oklch(.75 .12 85 / .1);--btn-primary-text: var(--bg);--msg-agent-bg: oklch(.24 .03 85);--msg-guest-bg: oklch(.18 0 0);--msg-bot-bg: oklch(.2 .02 150);--msg-bot-border: oklch(.7 .05 150 / .4);--msg-bot-text: oklch(.9 .01 150);--focus-ring: 0 0 0 3px oklch(.75 .12 85 / .2);--focus-outline: 2px solid oklch(.75 .12 85 / .6)}@media (prefers-color-scheme: dark){:root:not([data-theme]){color-scheme:dark;--bg: oklch(.13 0 0);--panel: oklch(.18 0 0);--panel-muted: oklch(.22 0 0);--text: oklch(.95 .01 85);--text-muted: oklch(.78 0 0);--text-soft: oklch(.65 0 0);--primary: oklch(.75 .12 85);--primary-strong: oklch(.7 .12 85);--accent: oklch(.75 .12 85);--wine: oklch(.35 .12 25);--border: oklch(.75 .12 85 / .2);--shadow-sm: 0 2px 10px rgba(0, 0, 0, .35);--shadow-md: 0 18px 40px rgba(0, 0, 0, .55);--glow: 0 0 24px oklch(.75 .12 85 / .35);--bg-gradient: radial-gradient(circle at 20% 20%, oklch(.2 .02 85 / .6) 0%, transparent 50%), radial-gradient(circle at 80% 10%, oklch(.3 .05 85 / .3) 0%, transparent 45%), linear-gradient(180deg, oklch(.12 0 0) 0%, oklch(.1 0 0) 100%);--app-gradient: linear-gradient(180deg, transparent 0%, oklch(.2 .02 85 / .08) 100%);--scrollbar-thumb: oklch(.35 .02 85);--brand-gradient: linear-gradient(135deg, oklch(.22 0 0) 0%, oklch(.12 0 0) 100%);--brand-mark-bg: oklch(.22 0 0);--avatar-gradient: linear-gradient(135deg, oklch(.28 .02 85), oklch(.18 0 0));--badge-bg: oklch(.2 0 0);--badge-online-bg: oklch(.22 .03 85);--badge-busy-bg: oklch(.25 .02 85);--badge-offline-bg: oklch(.16 0 0);--badge-open-bg: oklch(.2 0 0);--badge-assigned-bg: oklch(.22 .02 85);--badge-closed-bg: oklch(.18 0 0);--pill-bg: oklch(.16 0 0);--pill-connected-bg: oklch(.22 .03 85);--pill-reconnecting-bg: oklch(.2 .02 85);--pill-disconnected-bg: oklch(.16 0 0);--toggle-bg: oklch(.2 0 0);--unread-border: oklch(.75 .12 85 / .6);--unread-bg: oklch(.2 .02 85 / .4);--hover-border: oklch(.75 .12 85 / .5);--btn-ghost-hover-bg: oklch(.75 .12 85 / .1);--btn-primary-text: var(--bg);--msg-agent-bg: oklch(.24 .03 85);--msg-guest-bg: oklch(.18 0 0);--msg-bot-bg: oklch(.2 .02 150);--msg-bot-border: oklch(.7 .05 150 / .4);--msg-bot-text: oklch(.9 .01 150);--focus-ring: 0 0 0 3px oklch(.75 .12 85 / .2);--focus-outline: 2px solid oklch(.75 .12 85 / .6)}}.rcw{position:fixed;bottom:var(--space-3);z-index:9999;font-family:var(--font-sans);color:var(--text)}.rcw--right{right:var(--space-3)}.rcw--left{left:var(--space-3)}.rcw__toggle{display:inline-flex;align-items:center;justify-content:center;padding:0;border:none;background:transparent;cursor:pointer;transition:all .25s ease;position:relative}.rcw__toggle:hover{background:transparent;transform:translateY(-2px) scale(1.1)}.rcw__toggle:focus-visible{outline:none}.rcw__toggle-label{letter-spacing:.3px}.rcw__badge{min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:var(--wine);color:#fff;font-size:11px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;animation:rcw-pulse 2s infinite}.rcw__badge--hidden{display:none}@keyframes rcw-pulse{0%,to{transform:scale(1)}50%{transform:scale(1.1)}}.rcw__panel{width:min(380px,92vw);height:540px;background:var(--panel);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);display:none;flex-direction:column;overflow:hidden;position:fixed;bottom:var(--space-3);right:var(--space-3);border:1px solid var(--border);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.rcw__panel--open{display:flex;animation:rcw-slide-up .3s ease}@keyframes rcw-slide-up{0%{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}.rcw__header{padding:var(--space-2) var(--space-2);background:var(--brand-gradient);border-bottom:1px solid var(--border);display:flex;justify-content:space-between;gap:var(--space-2);align-items:center}.rcw__header-main{display:flex;flex-direction:column;gap:4px}.rcw__title{font-size:16px;font-weight:700;color:var(--text)}.rcw__subtitle{font-size:12px;color:var(--text-muted)}.rcw__status{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.5px;padding:6px 12px;border-radius:999px;background:var(--pill-bg);color:var(--text-muted);border:1px solid var(--border);transition:all .2s ease}.rcw__status[data-state=online]{background:var(--pill-connected-bg);color:var(--primary-strong);border-color:var(--primary)}.rcw__status[data-state=reconnecting]{background:var(--pill-reconnecting-bg);color:var(--accent);animation:rcw-blink 1.2s ease-in-out infinite}.rcw__status[data-state=offline]{background:var(--pill-disconnected-bg);color:var(--wine)}@keyframes rcw-blink{0%,to{opacity:1}50%{opacity:.5}}.rcw__queue{font-size:12px;color:var(--text-muted);padding:var(--space-1) var(--space-2);background:var(--panel-muted);border-bottom:1px solid var(--border)}.rcw__queue--hidden{display:none}.rcw__name{padding:var(--space-2);background:var(--panel);border-bottom:1px solid var(--border);display:flex;flex-direction:column;gap:var(--space-1)}.rcw__name--hidden{display:none}.rcw__name-title{font-size:11px;font-weight:600;letter-spacing:.4px;text-transform:uppercase;color:var(--text-muted)}.rcw__name-row{display:flex;gap:var(--space-1);align-items:center}.rcw__name-input{flex:1;border:1px solid var(--border);border-radius:var(--radius-md);padding:10px 14px;font-size:13px;font-family:var(--font-sans);background:var(--panel);color:var(--text);transition:all .2s ease}.rcw__name-input::placeholder{color:var(--text-soft)}.rcw__name-input:focus{outline:none;border-color:var(--primary);box-shadow:var(--focus-ring)}.rcw__name-btn{border:none;border-radius:var(--radius-md);padding:10px 16px;color:var(--btn-primary-text);background:var(--primary);font-family:var(--font-sans);font-weight:600;font-size:13px;cursor:pointer;transition:all .2s ease}.rcw__name-btn:hover{background:var(--primary-strong)}.rcw__name-btn:disabled{opacity:.5;cursor:not-allowed}.rcw__name-hint{font-size:11px;color:var(--text-soft)}.rcw__messages{list-style:none;padding:var(--space-2);margin:0;flex:1;overflow-y:auto;display:flex;flex-direction:column;gap:var(--space-1);background:var(--bg);background-image:var(--app-gradient)}.rcw__messages::-webkit-scrollbar{width:6px}.rcw__messages::-webkit-scrollbar-track{background:transparent}.rcw__messages::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:999px}.rcw__message{max-width:82%;display:flex;flex-direction:column;gap:4px}.rcw__bubble{padding:12px 16px;border-radius:var(--radius-md);font-size:13px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere;box-shadow:var(--shadow-sm);transition:transform .15s ease}.rcw__bubble:hover{transform:scale(1.01)}.rcw__message--guest{align-self:flex-end}.rcw__message--guest .rcw__bubble{background:var(--msg-guest-bg);color:var(--text);border:1px solid var(--border)}.rcw__message--agent{align-self:flex-start}.rcw__message--agent .rcw__bubble{background:var(--msg-agent-bg);color:var(--text);border:1px solid var(--border)}.rcw__message--bot{align-self:flex-start}.rcw__message--bot .rcw__bubble{background:var(--msg-bot-bg);color:var(--msg-bot-text);border:1px solid var(--msg-bot-border)}.rcw__time{font-size:10px;color:var(--text-soft);padding:0 4px}.rcw__typing{font-size:12px;color:var(--text-muted);padding:var(--space-1) var(--space-2);min-height:20px}.rcw__typing[data-active=true]:after{content:" ...";animation:rcw-typing 1.4s ease-in-out infinite}@keyframes rcw-typing{0%,to{opacity:.4}50%{opacity:1}}.rcw__input-wrap{display:flex;flex-direction:column;gap:var(--space-1);padding:var(--space-2);background:var(--panel);border-top:1px solid var(--border)}.rcw__input-row{display:flex;gap:var(--space-1);align-items:flex-end}.rcw__input{flex:1;border:1px solid var(--border);border-radius:var(--radius-md);padding:12px 14px;font-size:13px;font-family:var(--font-sans);background:var(--panel-muted);color:var(--text);resize:none;transition:all .2s ease}.rcw__input::placeholder{color:var(--text-soft)}.rcw__input:focus{outline:none;border-color:var(--primary);background:var(--panel);box-shadow:var(--focus-ring)}.rcw__send{border:none;border-radius:var(--radius-md);padding:12px 18px;color:var(--btn-primary-text);background:var(--primary);font-family:var(--font-sans);font-weight:600;font-size:13px;cursor:pointer;transition:all .2s ease}.rcw__send:hover:not(:disabled){background:var(--primary-strong);transform:translateY(-1px)}.rcw__send:disabled{opacity:.5;cursor:not-allowed}.rcw__input-meta{display:flex;justify-content:flex-end;font-size:11px;color:var(--text-soft)}.rcw__counter{font-weight:500;font-variant-numeric:tabular-nums}@media (max-width: 640px){.rcw{bottom:var(--space-2)}.rcw--right,.rcw--left{left:var(--space-2);right:var(--space-2)}.rcw__panel{width:100%;height:75vh;max-height:calc(100dvh - 100px);border-radius:var(--radius-lg) var(--radius-lg) 0 0}.rcw__toggle{width:100%;justify-content:center;padding:12px 20px;font-size:13px}.rcw__toggle-label{display:inline}.rcw__header{padding:var(--space-1) var(--space-2)}.rcw__title{font-size:14px}.rcw__subtitle{font-size:11px}.rcw__status{font-size:10px;padding:4px 8px}.rcw__messages{padding:var(--space-1)}.rcw__bubble{padding:10px 14px;font-size:13px}.rcw__input-wrap{padding:var(--space-1)}.rcw__input{padding:10px 12px;font-size:14px}.rcw__send{padding:10px 14px;font-size:13px}.rcw__name{padding:var(--space-1)}.rcw__name-input{padding:8px 12px}.rcw__name-btn{padding:8px 14px}}@media (max-width: 380px){.rcw__panel{height:80vh}.rcw__bubble{font-size:12px}}.rcw__toggle-icon{width:144px;height:144px;object-fit:contain}.rcw__toggle{position:fixed;bottom:60px;right:var(--space-3);z-index:10000}.rcw__toggle--hidden{display:none!important}.rcw__close{border:none;background:transparent;color:var(--text-muted);font-size:24px;line-height:1;cursor:pointer;padding:4px 8px;border-radius:4px;transition:all .2s ease}.rcw__close:hover{color:var(--text);background:var(--btn-ghost-hover-bg)}.rcw__tooltip{position:absolute;right:100%;top:50%;transform:translateY(-50%);margin-right:12px;padding:10px 16px;background:var(--panel);color:var(--text);font-size:13px;font-weight:500;border-radius:12px;box-shadow:var(--shadow-md);white-space:nowrap;opacity:0;visibility:hidden;transition:all .3s ease;border:1px solid var(--border)}.rcw__tooltip:after{content:"";position:absolute;right:-8px;top:50%;transform:translateY(-50%);border:8px solid transparent;border-left-color:var(--panel);border-right:none}.rcw__tooltip--show{opacity:1;visibility:visible;animation:rcw-bounce-in .4s ease}@keyframes rcw-bounce-in{0%{opacity:0;transform:translateY(-50%) translate(10px)}50%{transform:translateY(-50%) translate(-5px)}to{opacity:1;transform:translateY(-50%) translate(0)}}.rcw__message--bot{flex-direction:row;align-items:flex-start;gap:8px;max-width:90%}.rcw__bot-avatar{flex-shrink:0;width:28px;height:28px;border-radius:50%;background:var(--msg-bot-bg);border:1.5px solid var(--msg-bot-border);display:flex;align-items:center;justify-content:center;color:var(--msg-bot-text);margin-top:2px}.rcw__bot-avatar svg{width:16px;height:16px}.rcw__bubble-text{word-break:break-word}.rcw__bubble-text strong{font-weight:700}.rcw__bubble-text em{font-style:italic;opacity:.85}.rcw__product-cards{display:flex;flex-direction:column;gap:8px;margin-top:10px;padding-top:10px;border-top:1px solid var(--msg-bot-border)}.rcw__product-card{display:flex;gap:10px;background:var(--panel);border:1px solid var(--border);border-radius:var(--radius-sm);padding:8px;text-decoration:none;color:var(--text);transition:all .2s ease;cursor:pointer}.rcw__product-card:hover{border-color:var(--primary);box-shadow:0 2px 8px #00000014;transform:translateY(-1px)}.rcw__product-card-img{width:56px;height:56px;border-radius:6px;object-fit:cover;flex-shrink:0;background:var(--panel-muted)}.rcw__product-card-info{display:flex;flex-direction:column;gap:2px;min-width:0;flex:1}.rcw__product-card-name{font-size:12px;font-weight:600;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.rcw__product-card-price{font-size:12px;font-weight:700;color:var(--primary-strong)}.rcw__product-card-desc{font-size:11px;color:var(--text-muted);line-height:1.3;display:-webkit-box;-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.rcw__product-card-btn{font-size:11px;font-weight:600;color:var(--primary);margin-top:2px}.rcw__product-card:hover .rcw__product-card-btn{color:var(--primary-strong);text-decoration:underline}@media (max-width: 640px){.rcw__product-card-img{width:48px;height:48px}.rcw__product-card-name,.rcw__product-card-price{font-size:11px}.rcw__product-card-desc{font-size:10px}.rcw__bot-avatar{width:24px;height:24px}.rcw__bot-avatar svg{width:14px;height:14px}}.rcw__quick-actions{display:flex;gap:8px;overflow-x:auto;padding-bottom:8px;scrollbar-width:none}.rcw__quick-actions::-webkit-scrollbar{display:none}.rcw__quick-btn{display:flex;align-items:center;white-space:nowrap;padding:6px 12px;font-size:12px;border:1px solid var(--border);border-radius:16px;background:var(--panel-muted);color:var(--text-soft);cursor:pointer;transition:all .2s ease;flex-shrink:0;font-family:inherit}.rcw__quick-btn:hover{background:var(--btn-ghost-hover-bg);color:var(--primary-strong);border-color:var(--primary)}